SpinDragons Privacy Policy

At SpinDragons, we take your privacy seriously and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit spindragons.com, create an account, or use our services. We are operated by Round Square Ltd, registered at 123 Barrack Road, Belize City, Belize, and licensed under Anjouan licence No. ALSI-202410052-FI2. By using Spin Dragons Casino, you agree to the practices described in this policy.

Information We Collect

We collect several categories of information to provide, secure, and improve our services. When you register for a SpinDragons login, we ask you to provide accurate personal details, and we rely on this information throughout your relationship with us.

• We collect registration data, including your name, date of birth, email address, phone number, and residential address.
• We gather payment and transaction information when you deposit or withdraw funds through Visa, Mastercard, Skrill, Neteller, Paysafecard, Interac, or bank transfer.
• We record your gaming activity, including bets placed, games played, and time spent on our platform, across our Spin Dragons casino slots, live dealer tables, and sportsbook.
• We collect technical data such as your IP address, device type, browser information, and log-in timestamps whenever you access spindragons login or use our services.
• We may collect documents submitted for identity verification, including government-issued IDs, proof of address, and payment method verification, as required under our know-your-customer (KYC) and anti-money-laundering (AML) obligations.

How We Use Your Data

Our Spin Dragons platform uses the information we collect for a range of legitimate business purposes. We process your data to operate your account, process deposits and withdrawals, and verify your identity in line with clause 36 of our Terms and Conditions. We also use your data to communicate with you about promotions, including offers related to Spindragons bonus programmes, deposit bonuses, cashback, and free spins, unless you have opted out of marketing communications.

We at SpinDragons also use your information to detect and prevent fraud, comply with regulatory obligations under our Anjouan licence, and enforce our restricted-country policy. Where you are located in a jurisdiction where online gambling is prohibited, we may suspend your account and are entitled to cancel deposits and bets placed from that location.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Spin Dragons Casino. Cookies help us remember your preferences, keep you logged in, analyse traffic patterns across our website and any SpinDragons app or mobile browser experience, and personalise the content and promotions you see. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit your ability to use some features of our site.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with the following categories of recipients where necessary to operate our services:

• Payment providers and financial institutions processing your deposits and withdrawals.
• Identity verification and KYC service providers who assist us in confirming your age, identity, and residence.
• Game providers and software suppliers, including studios such as NetEnt, Evolution Gaming, Pragmatic Play, and others whose content is available through Spindragons casino slots and Spindragons casino sports offerings.
• Regulatory authorities and law enforcement agencies, where required by our licence or applicable law.
• Fraud prevention and risk management partners who help us detect suspicious account activity, including IP disguising or VPN use, which is prohibited under our Terms.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including the duration of your account relationship with us and any applicable legal, regulatory, or accounting retention periods. Where you close your account or request deletion, we may still retain certain records required under our AML obligations or to resolve disputes, enforce our agreements, or comply with our licensing requirements under Anjouan law.

Your Rights

Depending on your location, you may have rights regarding your personal data, and we are committed to respecting them wherever legally applicable. These rights may include the ability to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to our regulatory retention obligations.
• Object to or restrict certain processing activities, including marketing communications.
• Withdraw consent where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, you can contact us at support@Spindragons.com, and our team will respond to your request in accordance with applicable law.

Data Security

We implement technical and organisational measures designed to protect your personal data against unauthorised access, loss, misuse, or alteration. Our SpinDragons platform uses encryption for sensitive data transmission, and we restrict access to personal information to employees and partners who need it to perform their duties. Despite these measures, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Verification, KYC, and AML Compliance

As part of our regulatory obligations, we require identity, age, and residence verification before processing withdrawals. Documents submitted for this purpose are handled securely and used solely for compliance purposes. Our verification team can be reached at kyc@Spindragons.com for questions relating to document checks or the KYC process itself. We may also conduct video verification calls where our risk department deems this necessary, and any personal data collected during such calls is processed in accordance with this policy.

International Data Transfers

Because we operate SpinDragons Casino for players across multiple regions, including Canada and other international markets where permitted, your data may be transferred to and processed in countries outside your country of residence. We take steps to ensure that any such transfer is conducted with appropriate safeguards, consistent with our obligations under our operating licence.

Restricted Jurisdictions

We do not knowingly collect or process personal data from individuals located in jurisdictions where online gambling is illegal, including but not limited to Ontario, the United States, Ukraine, Singapore, Moldova, Cyprus, Bulgaria, Serbia, Lithuania, Israel, and Romania, among others listed in our Terms and Conditions. If you access spindragons.com from a restricted location, we reserve the right to suspend your account and cancel any related deposits or bets.

Children's Privacy

Our services are intended exclusively for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled in accordance with our Terms and Conditions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Where changes are material, we will take reasonable steps to notify you, such as posting a notice on our website or sending you an email. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact our support team at support@Spindragons.com. For questions specifically related to identity verification or KYC documentation, please reach out to kyc@Spindragons.com. We are committed to addressing your concerns promptly and transparently.